Zita Aliah's Groundbreaking Dissertation: Enhancing Communication Strategies In Cameroon’s Electricity Sector
Zita Aliah, And Members Of The Jury By Raymond Dingana Zita Aliah Awah, Limbe Chapter President of the Cameroon Association of English-speaking Journalists (CAMASEJ) Limbe and Communication, and Cooperate Social Responsibility Officer for Eneo, South West, and Moungo Divisions of Cameroon, has successfully defended her Master’s dissertation in Communication and Development Studies at the University of Bamenda, (UBa) earning an outstanding score. Her research, titled “ Communication Challenges in Electricity Supply Companies During the Cameroon Anglophone Crisis: The Case of Eneo Cameroon in Bamenda,” delves into the impact of communication strategies on service delivery and stakeholder relationships amidst socio political unrest. In her words, "My dissertation offers practical solutions to enhance customer experiences with electricity services. By identifying communication gaps during the Anglophone Crisis like delayed updates and unclear messages, it presents actionable strateg...